Programs that provide permanent affordable housing and supportive services for families whose current housing situation is unstable with the objective of preventing family homelessness, preserving families at risk for separation and reunifying families that have been separated. The program generally provides intensive case management involving regular home visits, development of a family care plan, and coordination of services identified by the plan which may include health care, substance abuse treatment, counselling and other mental health services, parenting skills training, family literacy services, tutoring, vocational training, money management and other life skills training, recreational activities, child care and transportation. Some programs focus specifically on families involved in the child welfare system or other family subgroups.
Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.
The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.