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Description & Services
Public Comments
  • If an individual is locked out of their apartment, call 807-766-2111 and ask for Maintenance. If it occurs after regular business hours, call the answering service at 766-2111 and select option #1. APEX will be sent to open the door. 
  • $25 fee for APEX
Description (Service) Manages rent geared-to-income housing units and rental units on behalf of various non-profit housing organizations 
Housing in the Thunder Bay District include: 
  • Greenstone 
  • Nipigon 
  • Schreiber
Hours Mon-Fri 8:30 am-4:30 pm 
Rent payments or key requests: Mon-Fri 9 am-4 pm
Areas Served Thunder Bay District
Eligibility Ages: 16 year(s) and up 
  • Low income individuals 
  • Priority to applicants who have left abusive relationships or to applicants with medical conditions requiring special consideration with appropriate documentation that support these conditions
Application Applications are available and processed by Thunder Bay District Social Services Administration Board
Languages English ; French -- staff person
Fees Service ; Fee assistance available for low-income individuals and families ; assistance is provided by The District of Thunder Bay Social Services Administration Board.
Additional Service Sites
Contact Information
Office Phone 807-766-2111
Toll Free Phone 1-877-281-2958
After Hours Phone After hours answering service: 807-766-2111, Option 1
Fax 807-344-4543
Social Media Facebook Facebook, Instagram Instagram, Twitter Twitter
Primary Contact Crystal Simeoni, Manager, Property Management
Primary Executive William Bradica, Chief Adminsitrative Officer
Alternate Executive Ken Ranta, Director, Housing Services
Site Location South Ward
Located In Community Thunder Bay
Address 231 May St S
Thunder Bay, ON P7E 1B5
View Google Map
Intersection May St S and Arthur St E
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Regional / Municipal ; Provincial ; Federal ; Fees - Service