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Description & Services
Description (Service)
  • Functions as an emergency text messaging service for members of the deaf, deafened, hard of hearing or speech impaired (DHHSI) community 
  • Allows individuals who are in an emergency situation to converse with a 9-1-1 operator using text messaging
    Hours Mon-Sun 24 hours
    Areas Served Conmee ; Fort William First Nation ; Gillies Township ; Gorham Township ; Lybster Township ; Neebing Township ; O'Connor ; Oliver Paipoonge Township ; Shuniah ; Thunder Bay ; Strange Township; Ware Township; Marks Township; Jacques Township; Fowler Township
    • Individuals who are deaf, deafened, hard of hearing or speech impaired 
    • Must have an active wireless subscription and a 3G, 4G, or GSM supported cell phone
      • Individuals must register with their telephone service provider 
      • Click here for more information on registration
      Languages English
      Fees None - however, an active wireless subscription is required
      Additional Service Sites
      Contact Information
      Office Phone General Inquiries: 807-684-1200
      Located In Community Thunder Bay
      Address 1200 Balmoral St
      Thunder Bay, ON P7B 5Z5
      View Google Map
      Intersection Balmoral St and Central Ave
      Physical Access Fully Accessible
      Other Details
      Legal Status (10) Local Government
      Funding Federal - Canadian Radio-television and Telecommunications Commission (CRTC)