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Description & Services
Description (Service)
  • Functions as an emergency text messaging service for members of the deaf, deafened, hard of hearing or speech impaired (DHHSI) community 
  • Allows individuals who are in an emergency situation to converse with a 9-1-1 operator using text messaging
    Hours Mon-Sun 24 hours
    Areas Served Conmee ; Fort William First Nation ; Gillies Township ; Gorham Township ; Lybster Township ; Neebing Township ; O'Connor ; Oliver Paipoonge Township ; Shuniah ; Thunder Bay ; Strange Township; Ware Township; Marks Township; Jacques Township; Fowler Township
    Eligibility
    • Individuals who are deaf, deafened, hard of hearing or speech impaired 
    • Must have an active wireless subscription and a 3G, 4G, or GSM supported cell phone
         
        NOTE: Service is not yet available for the general public
    Application
    • Individuals must register with their telephone service provider 
    • Click here for more information on registration
    Languages English
    Fees None - however, an active wireless subscription is required
    Additional Service Sites
    Contact Information
    Office Phone General Inquiries: 807-684-1200
    Crisis Phone Text: 9-1-1
    Fax 807-623-9242
    Website textwith911.ca
    Located In Community Thunder Bay
    Address 1200 Balmoral St
    Thunder Bay, ON P7B 5Z5
     
    View Google Map
    Intersection Balmoral St and Central Ave
    Physical Access Fully Accessible
    Other Details
    Legal Status (10) Local Government
    Funding Federal - Canadian Radio-television and Telecommunications Commission (CRTC)