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Description & Services
Description (Service) Provides counselling services to help individuals improve communication with family and friends and stay safe and independent at home
 
Home Visits 
  • Provides individual and family counselling in an individual's home
 
Counsels on issues related to coping with hearing loss such as:  
  • Understanding your hearing loss 
  • Use, care and maintenance of hearing aids and other listening systems 
  • Managing difficult listening situations 
  • Selecting specialized communication equipment, such as telephones, alarm clocks, television accessories 
  • Referrals to other community services
 
Communication Devices 
Provides information, demonstration and assistance with: 
  • Assistive Listening Devices such as Personal FM and Infrared systems 
  • Specialized telephones such as amplified, Voice Carry Over (VCO) and TTYs 
  • Alerting devices such as fire/smoke, doorbell, phone, baby cry
 
Education 
  • Offers education and training to consumers, family members, caregivers and the general public
 
Training can include: 
  • Family support and communication training 
  • Hearing Health Care Clinics 
  • Hearing Help Classes 
  • In-Service Training 
  • Presentations/Community displays 
  • Self-help and support groups
Hours Mon-Fri 9 am-12 noon, 1 pm-5 pm
Areas Served Kenora District ; Rainy River District ; Thunder Bay District
Eligibility Ages: 55 year(s) and up 
 
Communication Devices 
  • Individuals who are deaf, deafened or hard of hearing
 
Education 
  • Open to all
 
Home Visits 
  • Priority is given to individuals 55 years of age or older having trouble adapting to hearing loss 
  • Individuals under the age of 55 with other disabilities as well as hearing loss, requiring home-based services are also eligible
Application Call to make an appointment or for more information
Languages English ; American Sign Language (ASL)
Additional Service Sites
Contact Information
Office Phone Toll free 1-866-518-0000 Ext 4257
TTY Phone 1-877-215-9530
Fax Toll free 1-833-842-4255
E-Mail info@chs.ca
Website www.chs.ca
Located In Community Thunder Bay
Address 717B Hewitson St
Thunder Bay, ON P7B 6B5
 
View Google Map
Intersection Hewitson St and Balmoral St
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Health and Long Term Care -- North West Local Health Integration Network (NWLHIN); Ministry of Children, Community and Social Services; Ministry of Training, Colleges and Universities (MTCU) ; United Way