Canadian Hearing Society - Thunder Bay

Site: Thunder Bay - Regional Office

Service: CONNECT Counselling Program

Description & Services
Description (Service) As of March 5, 2017, unionized workers with the Canadian Hearing Society are on strike. Call first to confirm services. Please refer to for further information and details around specific service disruptions.

  • Provides counselling, education,and advocacy 
  • Offers family, relationship, and individual counselling 
  • Utilizes American Sign Language (ASL), note taking, real-time captioning, and amplification devices as required
Counsels on the following: 
  • Deaf identity 
  • Domestic violence 
  • Family challenges 
  • Grief and loss 
  • Illness, Depression, Stress  
  • Relationship difficulties 
  • Substance use
Hours Mon-Fri 9 am-5 pm
Areas Served Kenora District ; Rainy River District ; Thunder Bay District
Eligibility No restrictions
Application Call to make an appointment or for more information
Languages English ; American Sign Language (ASL)
Fees None
Additional Service Sites
Contact Information
Office Phone 807-623-1646
Toll Free Phone 1-866-646-0514  
TTY: 1-877-634-0183
TTY Phone 807-623-5639
Fax 807-623-4815
Site Location Victoriaville Centre
Located In Community Thunder Bay
Address 125 Syndicate Ave S, Ste 35
Thunder Bay, ON P7E 6H8
View Google Map
Intersection Syndicate Ave S and Donald St E
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Health and Long Term Care -- North West Local Health Integration Network (NWLHIN); Ministry of Community and Social Services; Ministry of Advanced Education and Skills Development ; United Way