Description & Services
Description (Service)
  • Provides a central point of contact for individuals to access or be referred to mental health services and other required supports 
  • Coordinates and provides a continuum of services based on client choice and need 
  • Monitors and encourages the client's compliance with the court diversion agreement and associated treatment measures 
  • Has provisions for rent supplements to provide client with access to safe and affordable housing
Case management is offered for the following programs: 
  • Court Diversion 
  • Court Rent Supplement 
  • Getting Appropriate Personal and Professional Support (GAPPS) 
  • Homelessness Initiative Program (HIP II) 
  • Homeless Outreach Program (HOP) 
  • Housing First 
  • Transitional Rehabilitative Housing Program (TRHP)
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Thunder Bay
  • Varies with each program 
  • Contact office for more information
  • Varies with each program 
  • Contact office for more information
Languages English
Fees None
Additional Services at this Site
Contact Information
Office Phone 807-683-4955
Primary Contact Rochelle Lee, Manager, Case Management Services; Email:
Primary Executive Sharon Pitawanakwat, Chief Executive Officer
Site Location North Ward, Whalen Building
Located In Community Thunder Bay
Address 34 Cumberland St N, Suite 601
Thunder Bay, ON P7A 4L4
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Intersection Cumberland St N and Van Norman St
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit