Access Point Northwest (The)

Service: Access Point

Description & Services
Public Comments Access Point Northwest is not a crisis service. If experiencing a crisis, call Crisis Response at 807-346-8282 or toll-free at 1-888-269-3100.
Description (Agency) A collaborative effort between four healthcare agencies that work together to make it easier for individuals to access mental health or support services
Description (Service)
  • Serves as a single access point for individuals searching for outpatient mental health services, supportive housing, case management, and chronic pain management services 
  • Works as a partnership between four community health organizations, including Alpha Court, Canadian Mental Health Association, St Joseph’s Care Group, and the Thunder Bay Regional Health Sciences Centre 
  • Provides individuals with a simplified outpatient referral form to access programs or services
 
To view a list of services offered by the four organizations, visit the website
Hours Online referrals Mon-Sun 24 hours
Areas Served Thunder Bay
Eligibility Ages: 16 year(s) and up 
 
Eligibility can vary depending on the service requested
Application
  • Referrals can be made by an individual, a health care professional, or on behalf of someone else 
  • The referral form is available on the website 
  • The form can be submitted electronically or an individual can download and print off the form to submit by fax or mail
 
Note: Some services require consent of a primary healthcare provider, who will then be contacted to confirm that consent has been given
Languages English
Fees None
Contact Information
Website northwestaccesspoint.ca
Primary Contact Janice Maki; Phone: 807-624-3482; Fax: 807-624-3525
Located In Community Thunder Bay
Address Thunder Bay, ON
 
View Google Map
Mailing Address c/o Mental Health Outpatient Programs, St Joseph's Health Centre 
710 Victoria Ave E 
Thunder Bay, ON P7C 5P7
Physical Access Not Applicable
Other Details
Legal Status (50) Non Profit
Established 2017