Description & Services
Description (Service)
  • Provides comprehensive employment and job search services 
  • Offers assessment of skills, interests and experience 
  • Provides job search strategies, including resume preparation 
  • Offers information about careers and occupations, local labour market, employment and training opportunities 
  • Coordinates on-the-job training, work experience 
  • Offers help in maintaining employment 
  • Provides information and referral to other employment and community services
Youth Job Link 
  • Provides youth-focused career exploration and career management workshops 
  • Offers job search, readiness and matching assistance for year-round part-time or summer jobs
Second Career Program  
  • Provides skills training and financial support for laid-off workers
Services for employers 
  • Offers help in identifying human resource skills requirements 
  • Provides matching of workplace needs to workers' skills, capabilities, interests and experience 
  • Provides support for developing on-the-job training plans and monitoring of placements to support retention
Canada-Ontario Job Grant 
  • Provides financial support for individual employers to purchase training for their employees
  • Assistance available to small, medium and large businesses planning to deliver short-term training for existing or new employees
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Thunder Bay
Eligibility Self-service Information and Resources 
  • Anyone, including people with jobs, those who are under-employed, people looking for work, students, apprentices, internationally trained individuals, employers
Assisted services 
  • Services such as supported job search, job matching and placement, job retention services 
  • People who are unemployed and out of school
Youth Job Link
Self-service information and resources 
  • Any youth 15-29 years, including students
Job matching services  
  • Youth, 15-29 years, including students, who reside in Ontario and are eligible to work in Canada
  • Call or drop in
Note: for general information on Employment Ontario services call the toll-free Employment Ontario contact centre at 1-800-387-5656 (TTY 1-866-533-6339) or visit ;
Languages English
Fees None
Additional Service Sites
Contact Information
Office Phone 807-624-3362
Toll Free Phone 1-800-465-3935
Fax 807-622-1662
Social Media Facebook Facebook
Site Location Corner of Cumberland St N and Van Norman St
Located In Community Thunder Bay
Address Whalen Building
34 Cumberland St N
Thunder Bay, ON P7A 4L3
View Google Map
Mailing Address PO Box 398 
Thunder Bay, ON P7C 4W1
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Advanced Education and Skills Development (MAESD)