Description & Services
Description (Service)
  • Provides information and referral for newcomers to Canada 
  • Offers assistance filling out government forms 
  • Offers Commissioner of Oaths for original documents 
  • Provides supportive counselling and problem solving 
  • Provides settlement and orientation for immigrants and refugees
Hours Mon-Fri 9 am-4:30 pm
Areas Served Thunder Bay District
Eligibility Open to: 
  • Permanent residents 
  • Canadian citizens 
  • Convention refugees and refugee claimants 
  • Newcomers admitted under Opportunities Ontario: Provincial Nominee Program 
  • Foreign domestic workers admitted under the Live-In Caregiver Program 
  • Minister's permit holders who have special permission to remain in Canada
Application Call to book an appointment
Languages English ; French ; Interpretive Services - available in 58 languages
Fees None
Additional Service Sites
Contact Information
Office Phone 807-345-0551
Toll Free Phone 1-866-831-1144
Fax 807-345-0173
Social Media Facebook Facebook
Site Location North Ward, old Fire Hall Bldg
Located In Community Thunder Bay
Address 17 Court St N
Thunder Bay, ON P7A 4T4
View Google Map
Intersection Court St N and Cooke St
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit