Description & Services
Public Comments
  • Volunteers receive in-depth and comprehensive training and provide support to victims of crime  
  • A number of VCAO sites provide support to victims of traumatic events and disasters such as sudden death, fire and natural disasters  
  • VCAO programs work in partnership with local police and emergency services  
  • VCAO programs are managed by volunteer community boards of directors
Description (Agency) Administers programs that provide short-term crisis support to victims of crime
Agency Services
Description (Service)
  • Offers on-site early intervention and crisis intervention 
  • Provides safety planning, referrals to community services, provision of cellular telephones for eligible victims 
  • Offers enhanced support for vulnerable victims
 
Victim Quick Response Program 
  • Provides immediate assistance with emergency expenses related to the incident, including: 
    • emergency home safety 
    • accommodation 
    • meals 
    • transportation 
    • dependent care costs 
    • counselling 
    • cellular phones 
    • vision care 
    • crime scene cleanup 
    • funeral expenses
 
Additional assistance for victims of human trafficking include: 
  • replacement of government documents 
  • storage locker 
  • dental 
  • tattoo removal 
  • treatment at a recovery facility
 
Note: there is no direct reimbursement to victims 
 
Volunteers 
  • Recruits individuals to provide support to victims 
  • Provides individuals with specialized training at no cost
 
Volunteers will: 
  • Assist in developing a personalized safety plan for the victim 
  • Provide information about legal assistance and programs 
  • Offer referrals to long-term service providers within the community 
  • Provide temporary practical and emotional support
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Mattawa ; Nipissing District ; North Bay ; Sturgeon Falls ; and outlying areas
Eligibility
  • Victims of crime and tragic circumstances
 
VQRP 
  • Victims of violent crime who have no other financial resources
 
Volunteers 
  • Individuals 18 years of age and over 
  • Require a valid driver's license 
  • Undergo mandatory screening 
  • Available for three 12-hour shifts per month or equivalent
Application Referral by police, emergency services, community agency or self-referral
Languages English ; French
Fees None
Contact Information
Office Phone 705-472-2649
Fax 705-472-2836
E-Mail info@vsnd.ca
Website www.vsnd.ca
Social Media Facebook Facebook
Primary Contact Carolyn Couchie, Executive Director
Alternate Contact Glenna Byers, Victim Services Worker
Volunteer Coordinator Deborah Emmerson, Victim Services Worker
Primary Executive Carolyn Couchie, Executive Director
Alternate Executive Barry Ramsay, Chair, Board of Directors
Site Location North Bay Police Station
Located In Community North Bay
Address 135 Princess St W
North Bay, ON P1B 8K6
 
View Google Map
Intersection Princess St W and Ferguson St
Mailing Address PO Box 1532 
North Bay, ON P1B 8K6
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of the Attorney General (MAG)