Timmins and District Victim Crisis Assistance and Referral Service

Site: Timmins Office

Service: Victim Crisis Assistance Ontario

Description & Services
Public Comments Volunteers receive in-depth and comprehensive training and provide support to victims of crime. 
A number of VCAO sites provide support to victims of traumatic events and disasters such as sudden death, fire and natural disasters. 
VCAO programs work in partnership with local police and emergency services. 
VCAO programs are managed by volunteer community boards of directors.
Description (Agency) Provides immediate, short term crisis intervention services to individuals affected by crime and tragedy
Agency Services
Description (Service)
  • Provides immediate, short term crisis intervention services to individuals affected by crime and tragedy 
  • Provides information and referrals to appropriate resources and services 
  • Ensures victims receive and continue to receive support and assistance 
  • Advocates on behalf of victims  
  • Provides on-site or telephone assistance
Helps victims: 
  • Cope with the impact of a traumatic event 
  • Identify options and choices at a time when victims may need guidance and direction 
  • Regain a sense of personal control 
  • Return their life to a desired degree of stability 
  • Validate emotions and reactions
Provides support for the following types of occurrence:  
  • Assault  
  • Break and enter  
  • Domestic violence  
  • Elder abuse  
  • Homicide  
  • Motor vehicle accidents  
  • Multi-casualty occurrences  
  • Robbery  
  • Sexual Assault  
  • Sudden Death  
  • Suicide
Victim Quick Response Program 
  • Provides immediate assistance to victims of violent crime
Financial Assistance may be provided for the following: 
  • Crime scene cleanup requiring specialized services  
  • Emergency accommodation and meals where there are no secure housing options available 
  • Emergency home repairs to secure premises for the immediate safety of victims 
  • Funeral expenses for homicide victims 
  • Short term, early intervention counselling 
  • Transportation and emergency dependent care costs to identify a homicide victim or support a seriously injured relative
  • Recruits individuals to provide support to victims 
  • Provides individuals with specialized training at no cost
Volunteers will: 
  • Assist in developing a personalized safety plan for the victim 
  • Provide information about legal assistance and programs 
  • Offer referrals to long-term service providers within the community 
  • Provide temporary practical and emotional support
Hours Office: Mon-Fri 8:30 am-4 pm 
Mon-Sun 24 hours
Areas Served Iroquois Falls ; Timmins
Eligibility Ages: 16 year(s) and up 
  • Children under the age of 16 must have a parent or guardian present 
  • Individuals affected by crime and/or tragedy
Victim Quick Response Program 
  • Victims of homicide, attempted murder, serious physical assault, domestic violence, sexual assault and hate crime
  • Individuals 18 years of age and over 
  • Require a valid driver's license 
  • Undergo mandatory screening 
  • Available for three 12-hour shifts per month or equivalent
Application Police and/or Emergency Services will arrange for services with a victim’s consent
Languages English ; French
Fees None
Contact Information
Office Phone 705-360-8700
Crisis Phone 24-hour Service: 1-877-264-4208
Fax 705-360-8702
E-Mail emilene@timminsvictimservices.ca
Website www.attorneygeneral.jus.gov.on.ca
Primary Executive Emilene Dumoulin, Executive Director
Located In Community Timmins
Address 185 Spruce St S
Timmins, ON P4N 2M7
View Google Map
Intersection 1st Ave and Spruce St S
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Established 1997
Funding Provincial - Ministry of the Attorney General