Description & Services
Public Comments If difficulty is experienced applying online contact Service Ontario at 1-855-231-1255
 
Interactive Voice Response (IVR): 1-800-808-2268 
  • Provides automated information and payment details, payment history, file status 
  • Service not available to TTY users
 
Welfare Fraud Hotline: 1-800-394-7867  
  • Used to report allegations of fraudulent collection of Ontario Works
Description (Service)
  • Provides short term financial assistance to individuals and families in need 
  • Offers Extended Health Benefits to qualifying individuals 
  • Provides information to recipients about participation requirements including seeking employment, basic education, volunteer work, or self employment
 
Participants can access a variety of programs and support services including but not limited to: 
  • Child Care  
  • Clothing Needs  
  • Community Placement Program  
  • Discretionary Benefits  
  • Drug Benefits  
  • Employment Resource Center 
  • Employment Start-up Costs  
  • Enhanced Employment Placement Program 
  • Learning, Earning and Parenting 
  • Pay-Direct to Landlord  
  • Special Diets Allowance 
  • Transportation
Hours Mon-Fri 8 am-12 noon, 1 pm-4 pm
Areas Served Rainy River District
Eligibility Individuals must: 
  • be a resident of Ontario  
  • be in immediate financial need to help pay for food and housing costs  
  • be willing to take part in activities that will help find employment 
  • sign a Participation Agreement
 
Amount of financial assistance provided is determined by various factors including: 
  • Assets 
  • Family size 
  • Housing costs 
  • Income
 
Application Individuals can apply online or by contacting the office

The following documentation is required to complete application:
  • Copy of Canada Child Tax Benefit statement (for children under 18 years of age)
  • Copy of mortgage or rental agreement
  • Health card
  • Information about assets owned, such as a Registered Retirement Savings Plan,
  • Information about other income and money, such as a pension
  • Proof of identity, such as birth certificate
  • Proof of immigration status, if required
  • Proof of Social Insurance Number
  • Recent bank statement for all bank accounts
  • Record of Employment and/or most recent pay stubs
Languages English
Fees None
Additional Service Sites
Contact Information
Office Phone 807-274-5349
Toll Free Phone 1-800-265-5349
Fax 807-274-0678
E-Mail reception@rrdssab.on.ca
Website www.rrdssab.ca
Primary Executive Shelley Shute, Director of Integrated Services; Phone: 807-274-5349 ext 306; Email: shute@rrdssab.on.ca
Alternate Executive Dan McCormick, Chief Administrative Officer; Phone: 807-274-5349 ext 238; Email: dmccorm@rrdssab.on.ca
Located In Community Fort Frances
Address 450 Scott St
Fort Frances, ON P9A 1H2
 
View Google Map
Intersection Scott St and Armit Ave
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding City / Town ; Provincial