Social Benefits Tribunal

Service: Welfare Rights Assistance

Description & Services
Public Comments
  • There is no right to appeal a decision until an internal review has been requested  
  • Many decisions that cannot be appealed -- ie the choice of workfare placement  
  • Request for an internal review must be made in writing to the office that made the decision within 10 days of the date the decision is "received  
  • A decision is deemed to have been received 3 days after it was mailed  
  • Only if a person can show that they could not possibly have requested a review within that time is there any chance of having the time extended 
  • Once the review has been requested, the Ontario Works office has 10 days to complete the review
  • An appeal from the internal review decision can then be made to the Social Benefits Tribunal (SBT) by calling the toll free number  
  • The time limit for appealing a decision is 30 days from either the date of the decision on the internal review, or 10 days after the review was requested, whichever comes first 
  • The SBT can extend this time if required
Description (Agency) Holds hearings for people wishing to appeal the refusal, cancellation or reduction of social assistance benefits of the Ontario Ministry of Community & Social Services programs: Ontario Works Program or the Ontario Disability Support Program
Description (Service)
  • Holds hearings for people wishing to appeal the refusal, cancellation or reduction of social assistance benefits of the Ontario Ministry of Community & Social Services programs: Ontario Works Program or the Ontario Disability Support Program 
  • Informs applicants on how to make these appeals
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Eligibility Individuals who want to appeal the refusal, cancellation or reduction of social assistance
Application Forms and information are available online, by the toll free number or contacting a Legal Aid Office
Languages English ; French ; Interpretive Services - Available upon request
Fees None
Contact Information
Office Phone 416-326-0978
Toll Free Phone 1-800-753-3895
TTY Phone Bell Relay Service 1-800-855-0511
Fax 416-326-5135
Website www.sbt.gov.on.ca
Located In Community Toronto Downtown
Address 1075 Bay St, 7th Fl
Toronto, ON M5S 2B1
 
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Intersection Bay St and St Mary St
Physical Access Not Accessible
Other Details
Legal Status (30) Provincial Government