Description & Services
Public Comments Missed payments can be reported to the Canada Revenue Agency (CRA) 14 days after the payment issuance date
Description (Service)
  • Administers various social and economic benefit and incentive programs delivered through the tax system 
  • Provides self-serve internet and forms kiosks, with a limited number of the most popular forms 
  • Meets with taxpayers, by appointment, to discuss complex situations with a CRA enquiries agent 
  • Provides self-serve stamping machines for individuals requiring proof of document delivery in person
Provides information on income tax deductions, credits and exemptions including: 
  • GST/HST Credit 
  • Canada Child Benefit 
  • Charities Directorate 
  • Registered Charities Listings
Hours Individual Income Tax Inquiries and Benefits Inquiries Mon-Fri 9 am-5 pm 
Automated Service Mon-Sun 24 hours
Areas Served Kenora District ; Rainy River District ; Thunder Bay District
Eligibility No restrictions
Application Call for more information
Languages English ; French
Fees None
Additional Services at this Site
Contact Information
Toll Free Phone Individual Income Tax Inquiries: 1-800-959-8281 
Corporation Income Tax, GST/HST for Business Only/Employer Payroll Business Inquiries: 1-800-959-5525 
Canada Child Benefit Inquiries: 1-800-387-1193 
GST/HST Credit: 1-800-959-1953 
Charitable Organizations Info: 1-800-267-2384 
Refund Inquiries: 1-800-959-1956 
Trillium Benefit Inquiries: 1-877-627-6645
Fax 807-622-8512
Site Location South Ward, Revenue Canada Building
Located In Community Thunder Bay
Address 130 Syndicate Ave S
Thunder Bay, ON P7E 1C7
View Google Map
Intersection Syndicate Ave S and Donald St S
Physical Access Fully Accessible
Other Details
Legal Status (40) Federal Government
Funding Federal - Government of Canada