Description & Services
Description (Service)
  • Provides access to rent geared to income housing
  • Processes applications, maintains waiting lists, and identifies applicants for tenant selection
  • Offers a complete list of rent geared to income Housing Providers
Rent Supplement
  • Offers rent-geared-to-income accommodations in privately owned buildings
    Note: A rent supplement is a subsidy provided to landlords to bridge the gap between the market rent for the unit and amount the tenant can pay based on their income
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Thunder Bay District
Eligibility Ages: 16 year(s) and up 
  • Special priority status available for victims of domestic violence and abuse 
  • Each member of the household must be a Canadian citizen, or a landed immigrant, or a refugee claimant 
  • No deportation, departure or exclusion order has been made against any member of the household 
  • No member of the household owes rental arrears to any housing project under any housing program (Includes market and/or rent-geared-to-income) 
  • No member of the household has been convicted of an offence under section 85 of the SHRA or a crime under the Criminal Code (Canada) regarding rent-geared-to-income assistance, or found by the Ontario Rental Housing Tribunal or a court of law to have misrepresented their income for the purpose of rent-geared-to-income
  • Assessment required  
  • Income verification, banking information and personal identification required
Languages English ; French ; Interpretive Services - available upon request
Fees Service - Rent ; Rent is geared to income
Additional Service Sites
Contact Information
Office Phone 807-766-2111, press 1 for Operator
Toll Free Phone 1-877-281-2958
Fax 807-623-4902
Social Media Facebook Facebook, Instagram Instagram, Twitter Twitter
Primary Contact Diane Atkinson, Manager, Client Services
Primary Executive William Bradica, Chief Administrative Officer
Alternate Executive Georgina Daniels, Acting Director, Client Services
Site Location South Ward
Located In Community Thunder Bay
Address 231 May St S
Thunder Bay, ON P7E 1B5
View Google Map
Intersection May St S and Arthur St E
Physical Access Fully Accessible
Other Details
Legal Status (20) Regional Government
Funding Regional / Municipal ; Provincial