Description & Services
Public Comments Formerly Community Care Access Centre 
 
Administration Fax: 807-345-8868
Description (Agency) Assists individuals to plan and make informed choices about managing their health care needs or the needs of someone they care for
Description (Service) Formerly Community Care Access Centre
 
Access to health care support at home or in the community
 
  • Assists individuals to plan and make informed choices about managing their health care needs or the needs of someone they care for 
  • Coordinates information about other services available within the community and links individuals with these services when appropriate 
  • Determines access to health care services provided in the home 
  • Determines admission to long term care facilities (homes for the aged, nursing homes) 
  • Determines access to health support services provided in schools for children with special needs 
  • Maintains an ongoing waiting list for placement, programs, and services
 
Satellite Offices located in the following communities: 
  • Atikokan 
  • Dryden 
  • Fort Frances 
  • Geraldton 
  • Kenora 
  • Marathon 
  • Rainy River 
  • Red Lake 
  • Sioux Lookout
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Kenora District ; Rainy River District ; Thunder Bay District
Eligibility Individuals who are facing the challenges of age, illness, injury or disability
Application
  • Call; no referral required for most services 
  • Waiting periods for direct services vary depending on type of service required and priority need
Languages English ; Finnish - Staff member ; Italian - Staff member
Fees None ; Covered by OHIP
Additional Service Sites
Contact Information
Office Phone 807-345-7339
Toll Free Phone 1-800-626-5406
Fax 807-346-4625
Website healthcareathome.ca/northwest/en
Located In Community Thunder Bay
Address 961 Alloy Dr
Thunder Bay, ON P7B 5Z8
 
View Google Map
Intersection Alloy Dr and Carrick St
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Established 1997
Funding Provincial - Ministry of Health and Long Term Care (MOHLTC) -- North West Local Health Integration Network (NWLHIN)