Office of the Ombudsman of Ontario

Site: Bell Trinity Square - South Tower

Service: Government Complaints

Description & Services
Public Comments The Ombudsman is an officer of the Provincial Legislative Assembly, independent from government and political parties
Description (Agency) Investigates complaints about services provided by the Government of Ontario and its organizations
Description (Service)
  • Investigates complaints about services provided by the Government of Ontario and its organizations 
  • Conducts specialized systemic investigations on high profile issues affecting large numbers of people 
  • Does not deal with matters regarding federal or municipal governments (except in the case of closed meetings), courts or judges
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Ontario
Eligibility No restrictions
Application Appointments recommended for walk-in complaints
Languages English ; Interpretive Services - can be arranged for any language
Fees None
Contact Information
Toll Free Phone 1-800-263-1830
TTY Phone TTY: 1-866-411-4211
Fax 416-586-3485
E-Mail info@ombudsman.on.ca
Website www.ombudsman.on.ca
Primary Executive Barbara Finlay, Ombudsman (Temporary)
Site Location Bell Trinity Square - South Tower
Located In Community Toronto Downtown
Address Bell Trinity Square
483 Bay St, 10th Fl, South Tower
Toronto, ON M5G 2C9
 
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Intersection Bay St and Queen St
Physical Access Fully Accessible
Other Details
Legal Status (30) Provincial Government
Established 1975
Funding Provincial - Legislative Assembly of Ontario