Lakehead Social Planning Council

Site: Lakehead Social Planning Council

Service: Community Information and Referral Centre

Description & Services
Public Comments The office is closed daily from 12 noon-1 pm
Description (Service)
  • Functions as a comprehensive information and referral centre providing information on related government, community, health and social services 
  • Operates the 211 service for Northern Ontario 
  • Maintains a computerized database of human services 
  • Provides comprehensive information and referral over the telephone through the 211 service 
  • Offers walk-in information and referral services
Publishes the following print directories: 
  • Hard Times Hand Book
Hours Walk-in Mon-Fri 8:30 am-12 noon, 1 pm-4:30 pm 
Telephone Service: Mon-Sun 24 hours
Areas Served Algoma District ; Cochrane District ; Kenora District ; Manitoulin District ; Nipissing District ; Rainy River District ; Sudbury District ; Thunder Bay District ; Timiskaming District
Eligibility No restrictions
Application No application process
Languages English ; Ukrainian -- Staff member
Fees None
Additional Service Sites
Contact Information
Office Phone Administration 807-624-1720 
Information and Referral Line 2-1-1
Toll Free Phone Administration 1-877-586-5638 
Information and Referral Line 1-866-624-1729
Fax 807-625-9427
Social Media Facebook Facebook
Primary Executive Kristen Tomcko, Supervisor - 211/Community Information
Alternate Executive Marie Klassen, Director of Services
Site Location Victoriaville Centre
Located In Community Thunder Bay
Address 125 Syndicate Ave S, Ste 38
Thunder Bay, ON P7E 6H8
View Google Map
Intersection Donald St E and Archibald St S
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit ; (80) United Way
Funding City / Town - Thunder Bay ; Fundraising ; United Way