Thunder Bay and Area Victim Services

Site: Thunder Bay Police Station

Service: Victim Crisis Assistance Ontario

Description & Services
Description (Agency) Provides immediate, short term crisis intervention services to individuals affected by crimes and tragedy
Description (Service)
  • Offers on-site early intervention and crisis intervention 
  • Provides safety planning, referrals to community services, provision of cellular telephones for eligible victims 
  • Offers enhanced support for vulnerable victims
 
Victim Quick Response Program 
  • Provides immediate assistance with emergency expenses related to the incident, including: 
    • emergency home safety 
    • accommodation 
    • meals 
    • transportation 
    • dependent care costs 
    • counselling 
    • cellular phones 
    • vision care 
    • crime scene cleanup 
    • funeral expenses
 
Additional assistance for victims of human trafficking include: 
  • replacement of government documents 
  • storage locker 
  • dental 
  • tattoo removal 
  • treatment at a recovery facility
 
Note: there is no direct reimbursement to victims 
 
Volunteers 
  • Recruits individuals to provide support to victims 
  • Provides individuals with specialized training at no cost
 
Volunteers will: 
  • Assist in developing a personalized safety plan for the victim 
  • Provide information about legal assistance and programs 
  • Offer referrals to long-term service providers within the community 
  • Provide temporary practical and emotional support
Hours Office hours vary 
Telephone Service Mon-Sun 24 hours
Areas Served Dorion ; Nipigon ; Red Rock ; Red Rock Indian Band ; Thunder Bay
Eligibility
  • Victims of crime and tragic circumstances
 
VQRP 
  • Victims of violent crime who have no other financial resources
 
Victim Quick Response Program 
Victims of homicide, attempted murder, serious physical assault, domestic violence, sexual assault and hate crime 

 
Volunteers 
  • Individuals 18 years of age and over 
  • Require a valid driver's license 
  • Undergo mandatory screening 
  • Available for three 12-hour shifts per month or equivalent
Application Referral by police, emergency services, community agency or self-referral
Languages English
Fees None
Contact Information
Office Phone 807-684-1051
After Hours Phone In-Person Support: Contact the police either through 9-1-1 or 807-684-1200, or call the office phone and follow prompts
Fax 807-625-6502
E-Mail vcars@tbaytel.net
Website www.tbayvictimservices.com
Volunteer Coordinator Dave Freeman, Volunteer Coordinator; Phone: 807-684-1374; Email: volunteer@tbaytel.net
Primary Executive Renee Monsma, Executive Director; Phone: 807-624-0069
Site Location Thunder Bay Police Station
Located In Community Thunder Bay
Address 1200 Balmoral St
Thunder Bay, ON P7B 5Z5
 
View Google Map
Intersection Balmoral St and Central Ave
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit ; (80) United Way
Established May 2002
Funding Provincial - Ministry of the Attorney General ; United Way
Meetings Monthly