Description & Services
Description (Service) Handles enquiries or complaints under the Employment Standards Act regarding:  
  • Minimum wages, Unpaid wages 
  • Pregnancy leave, Parental leave, Vacation pay 
  • Hours of work (maximum per week) 
  • Authorized pay deductions 
  • Equal pay for equal work 
  • Termination and severence pay 
  • Requests for literature on any of the above matters
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Kenora District ; Rainy River District ; Thunder Bay District
Eligibility No restrictions
Application Through the Government Information Office or any Ministry of Labour office
Languages English ; French
Additional Service Sites
Contact Information
Office Phone 807-475-1691
Toll Free Phone 1-800-465-5016 
Oshawa: 1-800-531-5551
Fax 807-475-1646
Primary Contact Cary Roy, Thunder Bay District manager; Phone: 807-475-1619; Email:
Site Location South Ward, Ontario Government Building
Located In Community Thunder Bay
Address 435 James St S, Suite 222
Thunder Bay, ON P7E 6S7
View Google Map
Intersection Arthur St W and James St S
Physical Access Fully Accessible
Other Details
Legal Status (30) Provincial Government
Funding Provincial - Ontario Ministry of Labour