Ontario. Ministry of Government and Consumer Services

Site: Consumer Protection Branch

Service: Consumer Rights Information

Description & Services
Description (Service)
  • Helps individuals understand Ontario's consumer protection legislation 
  • Provides a large variety of information regarding consumer rights and consumer protection 
  • Directs individuals to appropriate information 
  • Mediates disputes between consumers and businesses 
  • Inspects businesses to help compliance with consumer law 
  • Investigates and prosecutes when it appears that consumer laws have been violated
Hours Hours not specified
Areas Served Ontario
Eligibility No restrictions
Application Call for service
Languages English ; French
Fees None
Contact Information
Office Phone Consumer Rights Inquiry Line 416-326-8800
Toll Free Phone Consumer Rights Inquiry Line 1-800-889-9768
TTY Phone 416-229-6086 
Toll Free: 1-877-666-6545
Fax 416-326-8665
E-Mail consumer@ontario.ca
Website www.sse.gov.on.ca/mcs/en/pages/default.aspx
Located In Community North York
Address 87 Sir William Hearst St
North York, ON M3M 0B4
 
View Google Map
Intersection Sir William Hearst Ave and Keele St
Mailing Address Box 450 
North York, ON M3M 0B4
Physical Access Unknown
Other Details
Legal Status (30) Provincial Government
Funding Provincial