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Description & Services
Description (Service)
  • Emergencies call: 9-1-1 
  • Non-emergency reporting and assistance call: 1-888-310-1122
  • Investigates crimes against individuals experiencing any form of abuse 
  • Offers presentations on scams and awareness to elders
Hours Mon-Sun 24 hours 
Administration Mon-Fri 8 am-4 pm
Areas Served Kenora District ; Rainy River District ; Thunder Bay District
Eligibility Individuals who are victims of abuse as well as those who are at risk
Application Call or visit
Languages English ; Interpretive Services
Fees None
Additional Service Sites
Contact Information
Office Phone 807-473-2700
Toll Free Phone 1-888-310-1122
TTY Phone 1-888-310-1133
Crisis Phone 9-1-1
Fax 807-473-2796
Primary Contact Det Sgt. Roger Gagne, Regional Abuse Issues Coordinator
Primary Executive Mark Pritchard, Chief Superintendent and North West Regional Commander
Site Location South Ward, Ministry of Transportation Building
Located In Community Thunder Bay
Address 615 James St S, 2nd Fl
Thunder Bay, ON P7E 6P6
View Google Map
Intersection James St S and Walsh St W
Physical Access Fully Accessible
Other Details
Legal Status (30) Provincial Government
Funding Provincial - Ministry of Community Safety and Correctional Services