Kenora District Services Board

Site: Red Lake Office

Service: Ontario Works

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Description & Services
Public Comments
  • If difficulty is experienced applying online contact Service Ontario at 1-855-231-1255 
  • Check website for times/dates when a caseworker is in Red Lake
Description (Service)
  • Provides short term financial assistance to individuals and families in need 
  • Offers Extended Health Benefits to qualifying individuals 
  • Provides information to recipients about participation requirements including seeking employment, basic education, volunteer work, or self employment
 
Participants can access a variety of programs and support services including but not limited to: 
  • Child Care  
  • Clothing Needs  
  • Community Placement Program  
  • Discretionary Benefits  
  • Drug Benefits  
  • Employment Resource Centre 
  • Employment Start-up Costs  
  • Enhanced Employment Placement Program 
  • Learning, Earning and Parenting 
  • Pay-Direct to Landlord  
  • Special Diets Allowance 
  • Transportation
Hours Hours and days vary each month, call for information
Areas Served Red Lake
Eligibility Ages: 16 year(s) and up 
 
Individuals must: 
  • Be a resident of Ontario  
  • Be in immediate financial need to help pay for food and housing costs  
  • Be willing to take part in activities that will help find employment  
  • Sign a Participation Agreement
 
Amount of financial assistance provided is determined by various factors including:  
  • Assets  
  • Family size  
  • Housing costs  
  • Income
 
Extended Health Benefits
 
Individuals and families who:  
  • Were eligible for Ontario Works in the previous months, or 
  • Are no longer eligible for Ontario Works because a payment was received for loss of income under the 1986-1990 Hepatitis C Settlement Agreement
Application Individuals can apply online or by contacting the office
 
The following documentation is required to complete application: 
  • Copy of Canada Child Benefit statement (for children under 18 years of age)  
  • Copy of mortgage or rental agreement  
  • Health card 
  • Information about assets owned, such as a Registered Retirement Savings Plan,  
  • Information about other income and money, such as a pension 
  • Proof of identity, such as birth certificate  
  • Proof of immigration status, if required 
  • Proof of Social Insurance Number 
  • Recent bank statement for all bank accounts  
  • Record of Employment and/or most recent pay stubs
Languages English
Fees None
Contact Information
Office Phone 807-727-2312
Toll Free Phone Ontario Works Kenora Office: 1-888-767-2038 
Interactive Voice Response (IVR): 1-800-808-2268 
Welfare Fraud Hotline: 1-800-394-7867
Fax 807-727-3411
E-Mail kdsb@kdsb.on.ca
Website www.kdsb.on.ca
Primary Contact Reception
Alternate Contact Manager of Integrated Social Services
Located In Community Red Lake
Address 232 Howey St
Red Lake, ON P0V 2M0
 
View Google Map
Intersection Howey St and Hammell Rd
Mailing Address 120 Matheson St S 
Kenora, ON P9N 1T8
Physical Access Not Accessible
Other Details
Legal Status (20) Regional Government
Funding Regional / Municipal ; Provincial