Description & Services
Description (Service) Uses a customized employment (CE) process as the service model to match individuals who have a disability with community employers
Process includes the following: 
  • Development of a job proposal to meet the needs of the employer but also matches the skills and interests of the job seeker 
  • Negotiation with the prospective employer to allow for modifications in the proposal based on the job seeker's abilities/skills 
  • Support from CE staff to facilitate the individual's success on the job 
  • Training support for both the employer and employee if deemed necessary 
  • Monitoring the progress of the employee 
  • Recognition for the employer through a variety of promotional avenues
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Rainy River District
Eligibility Ages: 18 year(s) and up 
  • Individuals with an intellectual and/or developmental disability or  
  • Individuals who have been referred by the Ontario Disability Support Program (ODSP) Employment Supports
  • Apply through Developmental Services Ontario (DSO) 
  • Apply in person or by phone at the 338 Scott Street site
Languages English
Fees None ; Based on area of support
Additional Service Sites
Contact Information
Office Phone 807-274-5556
Fax 807-274-5009
Social Media Facebook Facebook
Primary Contact Theiah MacDonald, Customized Employment Supervisor; Phone: 807-274-5556 ext 259; Email:
Alternate Contact Kailey Bonner Vickers, Customized Employment Specialist; Phone: 807-274-5556 ext 260; Email:
Primary Executive Laureen Vandetti, Manager of Employment Services; Phone: 807-274-5556 ext 215; Email:
Alternate Executive Alanna Barr, Executive Director; Phone: 807-274-5556 ext 211; Email:
Located In Community Fort Frances
Address 338 Scott St
Fort Frances, ON P9A 1G9
View Google Map
Intersection Scott St and Portage Ave
Mailing Address c/o Customized Employment 
Box 147 
Fort Frances, ON P9A 3M5
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Community and Social Services (MCSS)