Description & Services
Public Comments
  • Health Hazard is a 24-hour line to report health hazards
  • To determine if an individual is under municipal water system or owner/operator of small drinking water system contact Public Health Inspector
  • Public facilities not served by municipal water could constitute ownership/operation of a small drinking water system and can include churches, community centres, gas stations, libraries, motels, restaurants, seasonal trailer parks and summer camps
  • Public Health Inspectors located at Dryden, Fort Frances and Kenora offices
Description (Service) Carries out provincial legislation for safe drinking water by providing information and services that ensure public safety of drinking water and swimming areas 
  • Conducts inspections and assessments of small drinking water systems 
  • Advises owners/operators on steps to be taken to ensure safety of drinking water including water treatment, testing and training 
  • Supports municipal water works to announce boil water advisories when health risk is indicated and reviews lab testing to determine when water is safe 
  • Monitors the quality of municipal water supplies; water sample shipment schedule located online 
  • Provides information on water treatment and alternative methods 
  • Investigates drinking water complaints and related illnesses 
  • Inspects public facilities including beaches, spas, swimming pools, and whirlpools 
  • Posts public swimming advisories when water is unsafe
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Kenora District ; Rainy River District
Eligibility No restrictions
Application No application process
Languages English
Fees None
Additional Service Sites
Contact Information
Office Phone 807-468-3147
Toll Free Phone 1-800-830-5978
After Hours Phone Emergency 1-866-475-6505
Crisis Phone Health Hazard: 1-807-468-7109
Fax 807-468-4970
Website www.nwhu.on.ca
Primary Contact Program Assistant; Phone: 807-468-3147 ext 3269
Alternate Contact Environmental Health Manager; Phone: 807-468-3147 ext 3226; Fax: 807-468-3914
Primary Executive Mark Perrault, Chief Executive Officer; Phone: 807-468-3147 ext 3260
Alternate Executive Public Health Inspector; Phone: 807-468-3147 ext 3224
Located In Community Kenora
Address 210 First St N
Kenora, ON P9N 2K4
 
View Google Map
Intersection First St N and Matheson St S
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Health and Long Term Care (MOHLTC)