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Description & Services
Description (Service) Offers services and support to parents/guardians concerned about their child's development or behaviour
Provides family and individual counselling in the following areas of concern: 
  • Attachment 
  • Attention-deficit hyperactivity disorder (ADHD) 
  • Bedwetting 
  • Behaviour 
  • Domestic violence 
  • Maternal mental health 
  • Oppositional defiant disorder 
  • Parent functioning 
  • Parent-child relationships 
  • Post traumatic stress 
  • Poverty 
  • Separation anxiety 
  • Substance abuse
Hours Mon-Fri 8:30 am-5 pm
Areas Served Rainy River District
Eligibility Ages: 6 year(s) and under 
Children showing signs of behavioural, developmental and/or mental health issues; no formal diagnosis required
Application Apply through Firefly Northwest
Languages English
Fees None
Additional Service Sites
Contact Information
Office Phone 807-274-7787
Toll Free Phone Fort Frances 1-800-465-7764 
Kenora 1-800-465-1100
Fax 807-274-6646
Primary Contact Receptionist; Phone: 807-274-7787 ext 5021
Alternate Contact Janice Gagne, Supervisor of Clinical and Community Services; Phone: 807-274-7787 ext 5063; Email:
Located In Community Fort Frances
Address 240 First St E, Suite 200
Fort Frances, ON P9A 1K5
View Google Map
Intersection First St E and Mowat Ave
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Children, Community and Social Services (MCCSS)