Kenora Rainy River Districts Child and Family Services

Site: Fort Frances Office

Service: Community Services and Quality Assurance

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Description & Services
Description (Service) Provides programs and services to assist families and interested parties to make decisions and plans in the best interests of a child/children in the family 
  • Supports an internal public relations committee to inform community members of programs and services offered 
  • Offers a community liaison member to cooperate with local school boards, police services, fire services, health care agencies and Integrated Services Northwest to promote teamwork 
  • Conducts surveys and offers formal complaint process as means of gathering information on improving services
Family Centred Conferencing Program 
  • Organizes and supervises meetings for family, extended family, friends, community members and service providers to discuss the care and safety issues of children in the family 
  • Endorses principles of family group decision making 
  • Encourages input from child/children involved 
  • Facilitates conferences through a neutral coordinator who encourages follow-up to ensure long-term goals are achieved
Also administers the Supervised Access Program
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Rainy River District
Eligibility Family Centred Conferencing Program
Children must be under 18 years of age and involved with the agency
Application Family Centred Conferencing Program
Process requires consent forms signed and agreed upon by family
Languages English
Fees None
Additional Service Sites
Contact Information
Office Phone 807-274-7787
Toll Free Phone Fort Frances: 1-800-465-7764 
Kenora Head Office: 1-800-465-1100
Fax 807-274-6646
Primary Contact Receptionist; Phone: 807-274-7787 ext 5021
Alternate Contact Betty-Anne Johnson, Strategic and Quality Initiatives Supervisor; Phone: 807-274-7787 ext 5028; Email:
Located In Community Fort Frances
Address 240 First St E, Suite 200
Fort Frances, ON P9A 1K5
View Google Map
Intersection First St E and Mowat Ave
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Children, Community and Social Services (MCCSS)