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Description & Services
Description (Service) Offers a variety of developmental services and programs to families and individuals
Responsible for the administration of: 
  • Community Integration 
  • Child and Infant Development 
Family Relief 
  • Offers families a respite period from the daily care of an individual with a developmental disability 
  • Provides qualified relief workers trained in First Aid and CPR  
  • Allows family to choose worker and to train them on specific needs of their family member  
  • Offers flexibility of respite location, in family home, worker's home or planned activities
Hours Mon-Fri 8:30 am-5 pm
Areas Served Rainy River District
Eligibility Family Relief 
  • Individuals 18 years of age and under 
  • Children with a developmental disability and their families
Application Apply through Firefly Northwest
Languages English
Fees Service - Family responsible for paying a small portion of the hourly rate paid to relief workers
Additional Service Sites
Contact Information
Office Phone 807-274-7787
Toll Free Phone Fort Frances 1-800-465-7764 
Kenora 1-800-465-1100
Fax 807-274-6646
Primary Contact Receptionist; Phone: 807-274-7787 ext 5021
Alternate Contact Janice Gagne, Supervisor of Clinical and Community Services; Phone: 807-274-7787 ext 5063; Email:
Located In Community Fort Frances
Address 240 First St E, Suite 200
Fort Frances, ON P9A 1K5
View Google Map
Intersection First St E and Mowat Ave
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Children, Community and Social Services (MCCSS)