Canadian Anti-Fraud Centre

Site: National Office - No Physical Address

Description & Services
Description (Agency) The central fraud repository in Canada that collects information and criminal intelligence on fraud schemes, referred to as mass marketing fraud, that target mass victims. Examples include advance fee fraud, job scams, lottery scams, emergency scams, false charities, and identity crime. Complaints are received from Canadian consumers and / or victims and others where there is a connection to Canada.
Description (Service)
  • Provides information on frauds and scams and consumer protection 
  • Centralizes complaints regarding identity theft, fraud and scams through phone, fax, internet or mail complaint 
  • Educates the public about specific fraudulent telemarketing pitches and deceptive marketing practices 
  • Shares information with law enforcement agencies regarding frauds 
  • Prosecutes key individuals and companies involved in telemarketing fraud and misleading advertising 
  • Jointly managed by the RCMP, the Competition Bureau and the OPP
Do not give money or give a caller your credit card number 
Note: Law enforcement agencies are warning the public to be aware of the "Canada Revenue Agency (CRA) Scam" which is currently on the rise in Canada. These telephone scams involve threatening taxpayers or using aggressive and forceful language to scare them into paying fictitious debts to the CRA. If someone receives such a call, they should hang up and report it to the Canadian Anti -Fraud Centre. For more information on telephone scams involving the CRA, visit their website
Hours Mon-Fri 9 am-4:45 pm
Areas Served Ontario
Eligibility No restrictions
Application Call or submit the online form to report an incident
Languages English ; French
Fees None
Contact Information
Toll Free Phone 1-888-495-8501
Fax 1-888-654-9426
Social Media Facebook Facebook, Twitter Twitter
Located In Community North Bay
Address North Bay, ON
View Google Map
Mailing Address Box 686 
North Bay, ON P1B 8J8
Physical Access Not Applicable
Other Details
Legal Status (40) Federal Government
Established 1993
Funding Federal