Description & Services
Public Comments Head office located in North Bay
Description (Service)
  • Provides short term financial assistance to individuals and families in need 
  • Offers Extended Health Benefits to qualifying individuals 
  • Provides support and assistance to program participants in meeting their participation responsibilities  
  • Provides information to recipients about participation requirements including seeking employment, basic education, volunteer work, or self employment
Offers participants access to a variety of programs and support services including but not limited to: 
  • Assistance to Young Parents 
  • Computer and internet access 
  • Community Placement Program 
  • Employment counselling in various areas, including job searching and researching job opportunities 
  • Employment Resource Centre 
  • Employment related costs 
  • Employment Placement Program 
  • Service Canada job bank website 
  • Transportation costs 
  • Workshops to assist with Job Readiness, such as interview skills, resume writing, and cover letter writing
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Sturgeon Falls
Eligibility Ages: 16 year(s) and up 
Individuals must: 
  • be a resident of Ontario  
  • be in immediate financial need to help pay for food and housing costs  
  • be willing to take part in activities that will help find employment 
  • sign a Participation Agreement
Amount of financial assistance provided is determined by various factors including: 
  • Assets 
  • Family size 
  • Housing costs 
  • Income
Extended Health Benefits 
Individuals and families who: 
  • were eligible for Ontario Works in the previous months, or 
  • are no longer eligible for Ontario Works because they received a payment for loss of income under the 1986-1990 Hepatitis C Settlement Agreement
Application Individuals can apply online or by contacting the office
The following documentation is required to complete application: 
  • Copy of Canada Child Tax Benefit statement (for children under 18 years of age)  
  • Copy of mortgage or rental agreement  
  • Health card 
  • Information about assets owned, such as a Registered Retirement Savings Plan, vehicles, and bank accounts 
  • Information about other income and money, such as a pension 
  • Proof of identity, such as birth certificate  
  • Proof of immigration status, if required 
  • Proof of Social Insurance Number 
  • Recent bank statement for all bank accounts  
  • Record of Employment and/or most recent pay stubs 
  • Notice of Assessment 
  • Vehicle ownership documents, if applicable
Languages English ; French
Fees None
Contact Information
Office Phone Administration: 705-753-5400 
Application Line: 705-474-1923
Toll Free Phone Administration:1-800-461-9554 
Application Line: 1-877-319-5411 
Interactive Voice Response (IVR): 1-800-808-2268 
Welfare Fraud Hotline: 1-800-394-7867
Located In Community Sturgeon Falls
Address 94 King St, Unit 15
Sturgeon Falls, ON P2B 2Z5
View Google Map
Intersection King St and Mackie St
Physical Access Fully Accessible
Other Details
Legal Status (20) Regional Government
Funding Regional / Municipal ; Provincial - Ministry of Children, Community and Social Services