Description & Services
Public Comments If difficulty is experienced applying online contact Service Ontario at 1-855-231-1255 
Satellite offices located in: 
Mattawa 
Sturgeon Falls
Description (Service)
  • Provides short term financial assistance to individuals and families in need 
  • Offers Extended Health Benefits to qualifying individuals 
  • Provides support and assistance to program participants in meeting their participation responsibilities  
  • Provides information to recipients about participation requirements including seeking employment, basic education, volunteer work, or self employment
 
Participants can access a variety of programs and support services including but not limited to: 
  • Assistance to Young Parents 
  • Computer and internet access 
  • Community Placement Program 
  • Employment counselling in various areas, including job searching and researching job opportunities 
  • Employment Resource Centre 
  • Employment related costs 
  • Employment Placement Program 
  • Service Canada job bank website 
  • Transportation costs 
  • Workshops to assist with Job Readiness, such as interview skills, resume writing, and cover letter writing
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Nipissing District
Eligibility Ages: 16 year(s) and up 
 
Individuals must: 
  • be a resident of Ontario  
  • be in immediate financial need to help pay for food and housing costs  
  • be willing to take part in activities that will help find employment 
  • sign a Participation Agreement
 
Amount of financial assistance provided is determined by various factors including: 
  • Assets 
  • Family size 
  • Housing costs 
  • Income
Application Individuals can apply online or by contacting the office
 
The following documentation for each family member is required to complete application: 
  • Copy of Canada Child Tax Benefit statement (for children under 18 years of age)  
  • Copy of mortgage or rental agreement and accommodation costs such as utilities and insurance 
  • Health card 
  • Information about assets owned, such as a Registered Retirement Savings Plan, personal vehicles, etc  
  • Information about other income and money, such as a pension 
  • Proof of identity, such as birth certificate  
  • Proof of immigration status, if required 
  • Proof of Social Insurance Number 
  • Recent bank statement for all bank accounts 
  • Vehicle ownership, if applicable  
  • Record of Employment and/or most recent pay stubs 
  • Notice of Assessment
Languages English ; French
Fees None
Additional Service Sites
Contact Information
Office Phone Administration 705-474-2151 
Application Line 705-474-1923
Toll Free Phone Administration 1-877-829-5121 
Application Line 1-877-319-5411 
Interactive Voice Response (IVR) 1-800-808-2268 
Welfare Fraud Hotline 1-800-394-7867
Fax 705-474-0136
Website www.dnssab.on.ca
Located In Community North Bay
Address City Hall
200 McIntyre St E
North Bay, ON P1B 8V6
 
View Google Map
Intersection McIntyre St E and Wyld St
Mailing Address PO Box 750 
Stn Main 
North Bay, ON P1B 8J8
Physical Access Fully Accessible
Other Details
Legal Status (20) Regional Government
Funding Regional / Municipal ; Provincial - Ministry of Community and Social Services