Description & Services
Description (Service) Offers services to enable immigrants and refugees to integrate into Canadian society including: 
  • Assistance to establish social and professional networks to promote community engagement 
  • Assistance to access a range of settlement services
  • orientation programs 
  • Job search and employment counselling 
  • Individual agencies may provide needs and eligibility assessments 
  • Language and skills training to help facilitate employment 
  • Pre/post-arrival information and referral 
  • Programs to welcome newcomers to the community
Hours Mon-Fri 9 am-4 pm
Areas Served Kenora District ; Rainy River District
Eligibility Immigrants to Canada
Application Call or visit
Languages English ; French ; Chinese (Cantonese) ; Chinese (Mandarin) ; Cree ; German ; Italian ; Ojibway ; Oji-Cree ; Polish ; Spanish ; Ukrainian ; Interpretive Services - Other languages available upon request
Fees None
Additional Service Sites
Contact Information
Office Phone Main 807-468-7140 
Toll Free Phone 1-888-242-5661
After Hours Phone Toll Free 1-888-242-5661 ; 807-468-9443
Fax 807-468-3895
Primary Contact Darlene Smeaton, Settlement Counsellor; Email:
Primary Executive Lori Reynard, Interpreter Coordinator
Site Location Within Lowery's Basics Store, second floor
Located In Community Kenora
Address 136 Main St S
Kenora, On P9N 1S9
View Google Map
Intersection Main St S and Water St
Physical Access Not Accessible ; Arrangements can be made to meet in an accessible location
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Citizenship, Immigration and International Trade ; Federal - Immigration, Refugees and Citizenship Canada (IRCC)