North Bay Regional Health Centre

Site: North Bay - College Dr

Service: Office of the Patient Advocate

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Description & Services
Description (Service)
  • Provides advocacy services to clients through individual case-work 
  • Resolves patient issues according to their instructions through negotiation with hospital staff and administration 
  • Assists patients to resolve their own concerns (self-advocate) about patient care, treatment, or rights 
  • Advocates only upon patient request 
  • Functions as the manager for the NBRHC hospital complaints policy in meeting its requirements for the Excellent Care for All Act (ECFAA)
Hours Mon-Fri 8 am-4 pm
Areas Served North Bay
Eligibility Ages: 12 year(s) and up
Application Call for information
Languages English ; French
Fees None
Additional Service Sites
Contact Information
Office Phone 705-474-8600 Ext 3871
Fax 705-495-7889
Primary Contact Brent Webster, Patient Advocate
Located In Community North Bay
Address 50 College Dr
North Bay, ON P1B 0A4
View Google Map
Intersection College Dr and Gormanville Rd
Mailing Address PO Box 2500 
North Bay, ON P1B 5A4
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Health and Long Term Care -- North East Local Health Integration Network (NELHIN)