Description & Services
Public Comments
  • Volunteers receive in-depth and comprehensive training and provide support to victims of crime  
  • A number of VCAO sites provide support to victims of traumatic events and disasters such as sudden death, fire and natural disasters  
  • VCAO programs work in partnership with local police and emergency services 
  • VCAO programs are managed by volunteer community boards of directors
Description (Service)
  • Offers on-site early intervention and crisis intervention 
  • Provides safety planning, referrals to community services, provision of cellular telephones for eligible victims 
  • Offers enhanced support for vulnerable victims
Victim Quick Response Program 
  • Provides immediate assistance with emergency expenses related to the incident, including: 
    • emergency home safety 
    • accommodation 
    • meals 
    • transportation 
    • dependent care costs 
    • counselling 
    • cellular phones 
    • vision care 
    • crime scene cleanup 
    • funeral expenses
Additional assistance for victims of human trafficking include: 
  • replacement of government documents 
  • storage locker 
  • dental 
  • tattoo removal 
  • treatment at a recovery facility
Note: there is no direct reimbursement to victims 
  • Recruits individuals to provide support to victims 
  • Provides individuals with specialized training at no cost
Volunteers will: 
  • Assist in developing a personalized safety plan for the victim 
  • Provide information about legal assistance and programs 
  • Offer referrals to long-term service providers within the community 
  • Provide temporary practical and emotional support
Hours Office: Mon-Fri 8:30 am-4 pm 
Mon-Sun 24 hours
Areas Served Iroquois Falls
Eligibility Ages: 16 year(s) and up 
  • Victims of crime and tragic circumstances
  • Victims of violent crime who have no other financial resources
  • Individuals 18 years of age and older 
  • A valid driver's license is preferred 
  • Undergo mandatory screening 
  • Available for three 12-hour shifts per month or equivalent
Application Referral by police, emergency services, community agency or self-referral
Languages English ; French
Fees None
Contact Information
Office Phone 705-232-4351
Crisis Phone Mon-Sun 24 hours: 1-877-264-4208
Fax 705-232-6440
Site Location OPP Office
Located In Community Iroquois Falls
Address 52 Critchley Ave
Iroquois Falls, ON P0K 1G0
View Google Map
Intersection Critchley Ave and Driftwood Ln
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Established 1997
Funding Provincial - Ministry of the Attorney General