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Description & Services
Public Comments Applications that have been denied can be appealed
Description (Service)
  • Provides financial assistance to individuals who are in arrears and at risk of disconnection with Greater Sudbury Utilities (GSU - also known as Greater Sudbury Hydro) 
  • Offers assistance up to $500 towards arrears (paid directly to the utility company)
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Greater Sudbury
Eligibility Ages: 18 year(s) and up 
  • Low-income individuals 
  • Must be an existing customer of Greater Sudbury Utilities 
  • Individuals who are in arrears / have a disconnection notice 
  • Account must be in applicant's name
Note: Individuals who are not able to sustain the energy costs following assistance will not be eligible
Application Contact André or Viviane at 705-618-8810  

The following documentation will be required: 
  • Current utility bill 
  • Disconnection notice (if applicable)  
  • 2 pieces of ID for the applicant and 1 piece for all other household members 
  • Proof of household income for all members of the household 18 years of age and older 
  • Bank statements from at least the most recent month
Languages English ; French
Fees None
Additional Service Sites
Contact Information
Office Phone 705-618-8810
Fax 705-670-2277
Located In Community Greater Sudbury
Address 19 Frood Rd
Greater Sudbury, ON P3C 4Y9
View Google Map
Intersection Frood Rd and Elm St
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding United Way